Boundary House Surgery

Boundary House, Mount Lane, Bracknell, BerksEngland, RG12 9PG 130 reviews

Reviews

Recommend
Involvement
Cleanliness
Staff
Appointment
 
Page 15 of 21
 
Written by a patient
6th February 2015


I have nothing but praise for the surgery, the doctors and staff. They are always most pleasant and helpful, they always try to accommodate our needs.

Recommend
Involvement
Cleanliness
Staff
Appointment
 
Written by a carer
4th February 2015


I commented to the receptionist that I preferred the appointment system that is in operation at Boundary House rather than the system which my mother 'suffers' in Bexhill. There may be a delay in answering calls at this practice but that is much better than being told that 'your call is important to us' for nearly 25 minutes then 'if it is an emergency replace the receiver and dial 999'. The telephone systems are especially difficult for the elderly to manage and being on hold is frustrating for many people with dementia.

Recommend
Involvement
Cleanliness
Staff
Appointment
 
30th January 2015


This surgery has gone down hill, it is the worst surgerly. The receptionist are rude. the Dr does not have enough time. We cannot get appointments . I have spoken to other patients they feel the same. Why does it take over 2 weeks for a refferal letter. 15 years ago the surgery was much better - Excellent. Now it is - awful.

Recommend
Involvement
Cleanliness
Staff
Appointment
 
30th January 2015


Happy with Natasha.

Recommend
Involvement
Cleanliness
Staff
Appointment
 
30th January 2015


Very professional and great advise given by nurse Natasha.

Recommend
Involvement
Cleanliness
Staff
Appointment
 
 

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Resources

Short link to review Boundary House Surgery: http://iwgc.net/eccht